Accessibility Statement
Introduction
We are committed to making our website joola.de accessible in accordance with the Accessibility Enhancement Act (BFSG) and
the Ordinance on the Accessibility Enhancement Act (BFSGV). Our goal is to enable all users, especially people with disabilities,
to use our site easily and without restrictions.
This statement describes the current status of accessibility of our website, measures taken to remove barriers,
as well as ways to contact us and file complaints.
Scope of this Statement
This accessibility statement applies to the website joola.de
Description of Services
On this website, we offer the following services:
Goods
Frequently asked questions with answers are also included on this website.
Furthermore, we provide detailed informational pages about our products / services, promotions, and
events. Additionally, this website contains a job / career section.
Compliance Status
Our website fully meets the requirements of the BFSG in conjunction with the BFSGV, the applicable
technical standards of the European standard EN 301 549, and the Web Content Accessibility Guidelines WCAG 2.1.
The WCAG conformance level is AAA.
We use the following tool(s) to implement digital accessibility on our website:
SEA Accessibility
With this/these tool(s), we enable our website visitors to have an optimal user experience.
Measures Implemented to Remove Barriers
The accessibility requirements on our website are met in particular through the following measures:
Clearly recognizable font sizes and strong color contrasts
Navigation via mouse and keyboard
Alternative text for images
Subtitles and audio descriptions in videos
Easy-to-read and understandable language
Additional text hints when mandatory input fields are not filled
Compatibility with all common screen readers
Customizable display options for various devices (smartphones, tablets, desktop computers, etc.)
Non-Accessible Content
Despite our efforts, the following content is not accessible:
PDF documents, videos, images
We continuously work to identify and eliminate existing barriers.
We strive to provide an adapted version or accessible alternatives as soon as possible.
Reporting Barriers, Feedback, and Contact Information
If you encounter barriers on our website or need assistance using the site, please do not hesitate to contact us.
We welcome your feedback and endeavor to resolve reported barriers as quickly as possible within the scope of technical and economic possibilities.
You can contact us via the following means:
JOOLA Tischtennis GmbH
Wiesenstr. 13, 76833 Siebeldingen
kontakt@joola.de
If you do not receive a satisfactory response to your messages or inquiries regarding accessibility, you may contact the responsible market surveillance authority.
Responsible Market Surveillance Authority
MLBF (under construction)
c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Phone: 0391 567-4530
Email: MLBF@ms.sachsen-anhalt.de
Creation process of this declaration
This declaration was created through internal testing.
Methods for testing accessibility:
Online tools, internal tests
Update of this declaration
This declaration has been created with the utmost care and is regularly reviewed and updated to meet the current requirements and standards.
Last update: 01.07.0025